Privacy Policy

Privacy Policy

This Privacy Policy ("Policy") explains how Play Alberta collects, uses, discloses, stores, and protects personal data collected from users who create an account on our website or mobile application (the "Platform"). We respect your privacy rights and adhere to applicable laws.

Collection of Personal Data

Play Alberta may collect personal data about you when you:

Create an account with us
Use the Platform to access games, live dealer tables, lottery products, instant-win titles, and sports betting
Contact our customer support team

The type of personal data we collect includes but is not limited to: name, email address, date of birth, gender, country/region information.

Purposes for Processing Personal Data

We process your personal data for the following purposes:

To create an account and provide access to games and services on our Platform
To verify your identity and age as required by law
To contact you regarding customer support issues or system maintenance notifications
For marketing purposes (e.g., promotional offers, new game releases)
To improve the functionality of our Platform

Data Retention

We retain personal data for a reasonable period to:

Fulfill your account creation and platform usage needs
Comply with applicable laws, regulations, or requirements by authorities

Disclosure to Third Parties

Play Alberta may disclose personal data to third parties as follows:

Service providers (e.g., game suppliers, hosting services) that assist us in operating our Platform
Law enforcement agencies and regulatory bodies, where compelled by law
To comply with any other applicable laws or regulations

Security Measures

To protect your personal data from unauthorized access, we use a combination of administrative, technical, and physical security measures. These include:

Secure server environment using HTTPS protocol
Access controls for authorized personnel only
Regular backups to prevent loss in case of system failure

Your Rights

You have the right to:

Review your personal data stored with us by accessing your account settings
Update or correct your personal data held with us as necessary
Object to certain uses of your personal data
Request deletion of some or all of your personal data, except for those we are required to retain under applicable law

Changes to this Privacy Policy

We may modify this Policy at any time by posting updates on the Platform.

How We Protect Children's Data

Our services and games are intended for adults only (18+). If you provide access to our services or games to anyone below 18, we recommend that you exercise caution. However, Play Alberta does not actively collect information from minors under 13 years of age, except in cases where parental consent has been provided.

Contact Us

If you have any questions about this Policy, please contact us.